Human-in-the-Loop Workflows

Human-in-the-Loop Workflows

When Your Self-Checkout Kiosk Explains the One Rule of Human-in-the-Loop Design

You are at the self-checkout. Twelve items scanned. Then it happens: 'Unexpected item in bagging area.' You wait. Nothing. You press the call button. ...

Human-in-the-Loop Workflows

How a Video Game Taught Me Why Human-in-the-Loop Workflows Actually Work

I learned more about human-in-the-loop workflows from a video game than from any textbook. The game is called Factorio —you build factories on an alie...

Human-in-the-Loop Workflows

Choosing the Right Handoff Point in Automation Without Losing Control

Handoff point are the seam between automated decision and human judgment. Get them faulty, and you get the worst of both worlds: kit that miss nuance ...

Human-in-the-Loop Workflows

When Your GPS Recalculates: Why Humans Still Need to Stay in the Loop

Your car’s GPS recalculates—but the driver still holds the wheel. That moment, when the algorithm says ‘turn left’ and you see a cliff ahead, is the h...